Different bodies manage ACER's policy and activities:
The Director manages and represents the Agency.
The Administrative Board (AB) is responsible for the Agency's governance as well as all administrative and budgetary activities. The AB members are appointed by the European Commission, the European Parliament and the Council of the European Union.
The Board of Regulators (BoR) is in charge of the regulatory policy and overseeing all the activities connected. The BoR is composed by senior representatives of the National Regulatory Authorities (NRAs) for energy of the 27 Member States.
The Board of Appeal (BoA) deals with complaints lodged against ACER decisions. It is independent from the administrative and regulatory boards.
The ACER Working Groups advise the ACER Director and the Board of Regulators on the regulatory activities of the Agency. The Working Groups are composed of representatives of ACER, national regulators, and the European Commission.
ACER can also count on the support of over a hundred committed employees, both permanent staff and experts seconded by national regulatory authorities (NRAs). ACER staff is organised in departments and horizontal clusters, and is responsible for running the daily operations and effectively fulfilling the Agency's mandate.